Privacy Policy

Last updated: 24/01/2026

Nero Labs (“we”, “our”, or “us”) is committed to respecting the privacy of visitors, collaborators, and customers who access or interact with the Nero Labs website.

This Privacy Policy outlines how information is collected, used, stored, and protected when you visit or use our website.

1. Information We Collect

We collect only information that is necessary for the functioning of the website and associated services.

a. Information You Provide Voluntarily

This may include:

• Name
   
• Email address
   
• Contact details
   
• Shipping and billing information (for purchases)
   
• Any information submitted via contact forms or email correspondence
   

b. Automatically Collected Information

When you access the website, limited technical information may be collected automatically, including:

• IP address
   
• Browser type and version
   
• Device information
   
• Pages visited and time spent on the site
   

This information is used solely for website functionality, security, and basic analytics.

2. Use of Information

Information collected by Nero Labs is used for the following purposes only:

• Responding to enquiries or requests
   
• Processing and fulfilling orders
   
• Communicating transactional or operational information
   
• Maintaining website functionality and security
   
• Improving site performance and user experience
   

Nero Labs does not use personal data for unsolicited marketing or profiling.

3. Data Sharing and Disclosure

Nero Labs does not sell, rent, or trade personal information to third parties.

Information may be shared only in the following limited circumstances:

• With service providers necessary for website operation, payment processing, or shipping
   
• When required to comply with applicable laws, regulations, or legal processes
   
• To protect the rights, safety, or integrity of Nero Labs, its users, or the public
   

All third parties engaged are expected to handle information in a manner consistent with this policy.

4. Data Security

Reasonable administrative and technical safeguards are implemented to protect personal information against unauthorized access, loss, misuse, or disclosure.

While every effort is made to secure data, no method of electronic transmission or storage is entirely risk-free. Nero Labs cannot guarantee absolute security but undertakes to act responsibly and promptly in the event of any breach.

5. Cookies and Analytics

The Nero Labs website may use cookies or similar technologies to support basic functionality and performance analysis.

Cookies do not collect personally identifiable information unless explicitly provided by the user. You may choose to disable cookies through your browser settings, though this may affect site functionality.

6. External Links

The website may contain links to external websites or services. Nero Labs is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of any external websites they access.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil its intended purpose or to comply with legal and operational requirements. Information that is no longer required is securely deleted or anonymized.

8. User Rights

Depending on applicable laws, users may have the right to:

• Request access to personal information held by Nero Labs
   
• Request correction or deletion of personal data
   
• Withdraw consent where applicable
   

Requests may be made by contacting Nero Labs using the details provided below.

9. Changes to This Policy

Nero Labs reserves the right to update or revise this Privacy Policy as required. Any changes will be reflected on this page with an updated revision date.

Continued use of the website constitutes acceptance of the updated policy.

10. Contact

For questions or concerns regarding this Privacy Policy or data handling practices, please contact:

Nero Labs
Bengaluru, India
Email: info@nerolabs.org